--- description: Ausführliche Erfahrungsberichte zu Wildix mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Wildix mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Wildix Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Cloud PBX Telefonanlagen](/directory/1101/cloud-pbx/software) > [Wildix](/software/2045027/wildix) # Wildix Canonical: https://www.getapp.de/software/2045027/wildix Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.getapp.de/software/2045027/wildix?page=2) > Wildix ist ein globaler Anbieter von Unified Communications-Lösungen für eine einfachere, sicherere Geschäftskommunikation im digitalen Zeitalter. > > Bewertung: **4.7/5** von 209 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 209 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Wildix OU ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Schwedisch, Spanisch - **Verfügbare Länder**: Deutschland, Estland, Frankreich, Italien, Kanada, Schweden, Spanien, Vereinigte Staaten ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Anpassbare Berichte - Anruf-Tagging - Anruf-Transkription - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverfolgung - Anrufverteilung - Anrufüberwachung - Audio/Video Conferencing - Aufgabenmanagement - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Bearbeiten in Echtzeit ## Integrationen (35 insgesamt) - ASA HOTEL - Axonaut - Bigin by Zoho CRM - Calendly - Codial ERP - GENESYS - Google AdMob - Google Authenticator - Google Calendar - Google Chrome - Google Contacts - Google Meet - Google Pay - Google Workspace - HubSpot CRM ... und 20 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Cloud PBX Telefonanlagen](https://www.getapp.de/directory/1101/cloud-pbx/software) ## Ähnliche Kategorien - [Cloud PBX Telefonanlagen](https://www.getapp.de/directory/1101/cloud-pbx/software) - [Collaboration Tools](https://www.getapp.de/directory/335/web-collaboration/software) - [Call-Center Software](https://www.getapp.de/directory/275/call-center/software) - [VoIP-Software](https://www.getapp.de/directory/107/voip/software) - [UC Software](https://www.getapp.de/directory/599/unified-communications/software) ## Alternativen 1. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1753 reviews) 2. [3CX](https://www.getapp.de/software/103409/3cx) — 4.4/5 (465 reviews) 3. [Slack](https://www.getapp.de/software/91563/slack) — 4.7/5 (24046 reviews) 4. [Microsoft Teams](https://www.getapp.de/software/105615/microsoft-teams) — 4.5/5 (10941 reviews) 5. [Zoom Workplace](https://www.getapp.de/software/111633/zoom) — 4.6/5 (14526 reviews) ## Nutzerbewertungen ### "The last communication system you will need to invest in" — 4.0/5 > **Graham** | *4. November 2025* | Telekommunikation | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Wildix offers a true unified communication experience — voice, video, chat, and collaboration tools all under one platform on desktop, mobile or tablet devices. The browser-based approach removes the hassle of heavy client installations and keeps things extremely user-friendly. The Hardware as a service approach for hardware allows for continual renewal and upgrade. Integrations with common business apps work and call quality is consistently strong. The system is designed with security in mind, which provides peace of mind when handling sensitive communications. > > **Nachteile**: A complex administration platform means we successfully provide a managed service for all clients. In a modern world dominated by mobiles - mobile clients are not included in the "Basic" license which makes both a "Basic" user feel expensive if their only handset is a mobile device and seem too expensive for businesses reliant on mobile users. Recent extensions to the core system and move into AI is making the solution complex to navigate through the options and "flavours" of the platform. > > Overall, Wildix has proven to be the last system organisations need to buy. The platform is continually developing and evolving. It is well placed to take advantage of whole AI move. Enterprise levels of security and integration will extend the interest in the platform for high end enterprises particularly looking for international coverage. ----- ### "We tried 5 phone systems and Wildix came out on top." — 5.0/5 > **Christoph** | *30. September 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: That it runs almost issue free. We have 30+ customers on Wildix, and if an issue occurs, which is very rare on its own, it is 90% not Wildix related. > > **Nachteile**: They focus a lot on the needs of big companies, and i think sometimes the needs of smaller companies come a bit short. For instance, the new Collaboration 7 is very good, but a bit complex when all you want to do is simpler phone system stuff, as a lot of smaller companies do. > > Very good, we tested 5 other systems before, and only Wildix was able to meet our needs. Compared to the competition it is just so much easier to set up and support. ----- ### "that the future holds many great customer stories for us" — 3.0/5 > **guillaume** | *24. Oktober 2025* | Telekommunikation | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Open solution Flexibility . > > **Nachteile**: lack of correlation between customer needs and strategy . > > Good experience, but often have to look for solutions to basic features that are not there. . ----- ### "Wildix review" — 5.0/5 > **David** | *23. Oktober 2025* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Wildix Team are fantastic to work with, always eager to assist with changing requirements and support. Customer Support is very responsive and always manages to fix issues fast > > **Nachteile**: Product documentation is very technical and aimed at support staff. Would be great to have some cheat sheets for end users. > > Wildix are innovative and supportive and as a company, we have benefited considerably by partnering with them. ----- ### "The evolution of Wildix" — 5.0/5 > **Davide** | *13. Oktober 2025* | Telekommunikation | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The ease of configuration of the WMS with continuous updates and new features being added all the time. Technical support always available. > > **Nachteile**: The least appreciated features are the difficulty in searching for numbers in the directory and changing the extension options directly on the landline telephone. The inability to disable automatic updates on the WMS. > > Our overall experience with Wildix has been excellent. As mentioned earlier, the switchboard allows us to configure all customer requests in a comprehensive and straightforward manner. In addition to this, with the latest AI integrations, Wildix is evolving into a platform that goes beyond a simple telephone switchboard. ----- Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.getapp.de/software/2045027/wildix?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/2045027/wildix) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Strukturierte Daten